How do I start?

Fill out our quote from online 24 hours a day, 7 days a week. Or call our sales representative 24 hours a day. Please provide information about what you are looking for in your custom patch. You will receive instructions from our team, a price quote and artwork in 24 business hours.

Can I cancel my order?

Yes, if the order is canceled after sample made, then the pattern fee & sample charge are applied. If the order is canceled after production is proceeding, then a cancellation fee will be applied, and pattern fee sample charge.

Do I have to pay for the sample?

Only if you would like to have the physical samples on hand for approval before placing an order.

Do you do patches with custom designs?

Yes, we do customized designs. Plese send us the artwork, spec., and q'ty, then we will quote to you accordingly.

How long will it take to receive my patches?

It takes 5 working days for sampling then will email you the scan sample picture for approval. It is usally about 2 weeks after sample approval from masss production. If the goods is sent by FedEx, the transit time is about 3-4 working days for American regions & 4-5 working days for European regions.

How many colors can I have on each design?

You can choose up to 12 colors for each custom patch. Additonal charge will apply if you would like to have more than 7 colors.


What's the price for customized patch?

The price for embroidered patch may vary based on the size, artwork, number of thread colors, etc. please provide the following information to us then we will offer the free quote within 1 working day.

-Artwork(jpg, pdf or ai file)

-Size( W x H )

-Embroidery coverage: partial or full embroidery?

-Border type

-Backing option

-Q'ty

What's the difference between embroidered & sublimation patches?

Embroidered patches are made by stitching different colors of thread onto twill fabric. In terms of dimention, you'll have the best result with embroidered patches.

On the other hand, if you're looking for something more detail-oriented, sublimation patches will be the one you seek. We use heat transfer technique to dye colors onto a substrate fabric, therefore we would be able to recreate the intricate designs or wordings of your artwork.What if you want to have both dimention and detail? we can do both for you.

Do you offer different backings?

Yes, we offer different backings, such as no backingfor sew on, heat-seal backing for iron on, self-adhensive backing or stick-on. Velcro backing, plastic backing, button loop, ...etc...

What's the minimum order?

We do not have MOQ.

What are your payment method?

TT, paypal, alibaba trade assurance, western union. Wechat, please speak to our sales representative.

What is the average lead time?

For samples, the lead time is about 5 days.  For mass production, the lead time is around 10-12 days.

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